Buy with confidence
When refunds apply and how to request one.
Our products are digital licenses delivered instantly. Because access is granted immediately upon purchase, all sales are generally final.
We may issue a refund if a product is fully non-functional due to a fault on our side and we are unable to provide a working fix or replacement within a reasonable time after you report the issue.
Refunds are not provided for: change of mind; failure to read product requirements; issues caused by your own system, configuration, or misuse; bans or penalties from third-party games or platforms; or downtime during game updates while a fix is in progress.
Filing a chargeback or payment dispute instead of contacting support will result in immediate termination of your license and a permanent ban.
To request a refund, open a ticket in our Discord with your order ID and a clear description of the problem. We review requests on a case-by-case basis.
We'll email you a one-time code, no password needed. Enter the 6-digit code sent to . Enter the password for . Enter the 6-digit code from your authenticator app, or an 8-character recovery code.